Independent magazine, Philip Morris Products S.A. did not authorize, take over the patronage, or otherwise approve it.

How to file a complaint, the new process is more difficult but available to more places


Starting September, Philip Morris is going to change the IQOS complaint process. For complaints, it will be necessary to report the defect to the Customer Care Center and obtain an SMS code to which the customer will be sent to a specific place. The replacement policy remains unchanged.

IQOS 3 Multi review and the first user experience, Revolutionary non-burning cigarette that fits into your palm


It's been two weeks already since we have started testing IQOS 3 and IQOS 3 Multi. The first one is just the next stage of the older model, the second one, on the other hand, is completely revolutionary as it doesn't require a charger, making it all-in-one. The user experience has been very positive so far.