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Where to buy IQOS and what is its price, how much does Marlboro HeatStick for IQOS cost


IQOS is now available in the US, you can buy it online, but you have to go to a first physical store in Atlanta. In Europe it is mainly sold by specialized IQOS Coach, you can order a meeting at the Customer Care Center or at the official website, and you can also visit branded outlets in shopping centers.

How to file a complaint, the new process is more difficult but available to more places


Starting September, Philip Morris is going to change the IQOS complaint process. For complaints, it will be necessary to report the defect to the Customer Care Center and obtain an SMS code to which the customer will be sent to a specific place. The replacement policy remains unchanged.